Privacy policy

Privacy Policy Solartack

Version 1.2 – Last updated on 24-11-2025

At Solartack, we attach great importance to your privacy. When you visit our website or use our services, you entrust us with your information — and we process it with the utmost care. On this page we explain what information we collect, why we collect it, and how we protect it. This way you know exactly where you stand.

This privacy policy applies to all services of Solartack.
Please note: this policy does not apply to third-party websites or platforms that we may refer to.

Confidentiality guaranteed

Solartack respects the privacy of all users of its website and treats personal data with strict confidentiality.

1. What data do we collect?

a) Data when using our services

When you place an order, contact us, or sign up for a service, we ask for personal data such as your name, email address, delivery address, or phone number. We use this information solely to process your request or order.

b) Communication

If you contact us via email, a contact form, or another channel, we store these messages in order to assist you better. Sometimes we may ask for additional information that is relevant to your inquiry.

c) Cookies

Our website uses cookies — small text files that store information on your device. These help us to:

  • Gain insight into visitor behavior

  • Technically improve the website

  • Optimize the user experience

You can manage cookies at any time through your browser settings.

2. Why do we collect data?

We process your data for the following purposes:

  • Properly processing your order or request

  • Customer communication and support

  • Improving our website and services

  • Sending newsletters (only when you have subscribed)

We only use your data for the purposes listed above, unless you have given us permission to use it for another purpose.

3. Sharing with third parties

We do not share your data with third parties unless this is necessary to provide our services. Examples include:

  • Logistics partners for shipping

  • Review systems such as WebwinkelKeur

  • External IT service providers (e.g. hosting or payment processing)

We have concluded data processing agreements with these parties. They may only use your data for the agreed purpose and are obligated to maintain confidentiality.

Within Solartack, data may in limited cases be shared internally, for example to handle customer inquiries more quickly. A strict confidentiality policy also applies internally.

4. Your rights

You have the right to:

  • Access the personal data we process about you

  • Have your data corrected or deleted

  • Unsubscribe from newsletters or promotions

  • Object to the use of your data

If you wish to exercise any of these rights, please contact us via the email address below.

5. Managing cookies

Most browsers automatically accept cookies, but you can easily adjust this in your settings. Please note that if you disable cookies, certain parts of our website may not function optimally.

6. Changes to this policy

This privacy policy is aligned with the current use of our website and services. In case of technical or legal changes, this policy may be updated. We recommend checking it regularly.

7. Questions or comments?

Do you have questions about our privacy policy or would you like to know more about how we handle your data?

📧 Email: info@solartack.nl

We are happy to assist you.