Privacy policy
Solartack Privacy Policy
Version 1.2 – Last updated on 24-03-2026
At Tacknova B.V. - Solartack, we highly value your privacy. When you visit our website or use our services, you entrust us with your data, and we process it with the utmost care. On this page, we explain what information we collect, why we do so, and how we protect it. This way, you know exactly what to expect.
This privacy policy applies to all services of Tacknova B.V. - Solartack.
Please note: this policy does not apply to third-party websites or platforms to which we may link.
Confidentiality guaranteed
Tacknova B.V. - Solartack respects the privacy of all users of its website and treats personal data strictly confidentially.
1. What data do we collect?
a) Data when using our services
When you place an order, contact us, or sign up for a service, we ask for personal data such as your name, email address, delivery address, or phone number. We use this data solely for processing your request or order.
b) Communication
If you contact us by email, a contact form, or another channel, we will keep these messages to better serve you. Sometimes we may ask for additional data relevant to your question.
c) Cookies
Our website uses cookies and small text files that store information on your device. These help us to:
• Gain insight into visitor behavior
• Technically improve the website
• Optimize the user experience
You can manage cookies at any time via your browser settings.
2. Why do we collect data?
We process your data for the following purposes:
• Correctly processing your order or request
• Customer communication and support
• Improving our website and services
• Sending newsletters (only if you have subscribed to them)
We only use your data for the purposes mentioned above, unless you give us permission for other uses.
3. Sharing with third parties
We do not share your data with third parties unless it is necessary for providing our services. This includes:
• Logistics partners for shipping
• Review systems like WebwinkelKeur
• External IT service providers (e.g., hosting or payment processing)
We have concluded processing agreements with these parties. They may only use your data for the agreed purpose and are bound by confidentiality.
Within Tacknova B.V. - Solartack, data may be shared internally in limited cases, for example, to handle customer inquiries more quickly. A strict confidentiality policy also applies internally.
4. Your rights
You have the right to:
• Access the personal data we process about you
• Have your data corrected or deleted
• Stop your subscription to newsletters or promotions
• Object to the use of your data
Do you want to exercise one of these rights? Please contact us via the email address below.
5. Managing cookies
Most browsers automatically accept cookies, but you can easily adjust this in your settings. Please note: if you disable cookies, certain parts of our website may not function optimally.
6. Changes to this policy
This privacy policy is tailored to the current use of our website and services. This policy may be adjusted in the event of technical or legal changes. We recommend that you check it regularly.
7. Questions or comments?
Do you have questions about our privacy policy or would you like to know more about how we handle your data?
📧 Email: info@solartack.nl
We are happy to assist you.